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Frequently Asked Questions

Do you have questions about Overhead Door Company of Fort Wayne or about garage doors in general? Read our FAQ to learn more about our company and other garage door information.

If you have any questions that weren’t answered here, feel free to contact us online or give us a call at (260) 205-8509!


How do I choose a good garage door company?

You should ask for recommendations or see what previous clients are saying online. It’s also a good idea to ask for an estimate to find out the ballpark pricing for various garage door services before choosing a company. Read more about how to choose a garage door company here.

Can I replace a section of my garage door without replacing the entire door?

You can replace one section of your garage door without replacing the entire door in some cases. If you are unsure whether your garage door requires repairs or replacement, we can perform an inspection to give you the best advice.

How much does a garage door cost?

Prices vary from door to door, depending on design, material, level of thermal efficiency and the location of your home. We are happy to give you an estimate if you are considering a specific product that we offer.

Can I paint my garage door?

Yes. All of our garage doors can be painted with latex paint.

Can I insulate my garage door?

Yes. We offer insulation kits as well as insulated garage doors. Read more about why you should insulate your garage door here.

Is professional garage door installation important?

Yes. It’s important that your garage door is installed correctly to ensure your home stays safe and secure.

Why is my garage door so loud?

Your garage door may be noisy for a few different reasons, including worn springs, poor stability or broken hinges. Read more about loud garage doors here.

How do I open the garage door when the power is out?

If you’re inside the garage, pull the red emergency cord to release the lever on the garage door. Lift your garage door open and drive your car inside. Once that has been completed, you can go back inside the garage and push the lever upwards by hand or with a long object. You can also re-engage the carriage system by pulling the release cord upward and toward the motor. If you are outside, insert your emergency key into the lock. Turn the key and pull the lock in order to engage the release mechanism. Lift the garage door fully, drive your car inside, and push the lever upwards by hand or with a long object to close the door. You can also re-engage the carriage system by pulling the release cord upward and toward the motor. To learn more about manually opening your garage door after the power goes out, check out this blog!

Why is my garage door opening and closing by itself?

If your garage door is opening or closing on its own, it can mean there is a short in the circuit board. It could also mean there are shorts in the wall button, wall button wiring or wired keypad. Read more about garage doors that open on their own here.

What are some features of modern garage doors?

Straight lines, simple design and flat panels are all signature features of modern style garage doors. Read more about modern garage doors and see examples here.

What are carriage style garage doors?

Carriage style garage doors are characterized by decorative windows along the top and hardware that looks like the handles and hinges of real carriage house doors. A carriage style garage door can add a charming touch to your home. Read more about carriage style garage doors here.

Why isn't my garage door opener working?

Garage door keypads sometimes experience problems. Possible issues include a low or dead battery, a PIN malfunction or stuck keys. Read more about our garage door opener services here.

How can I tell if my garage door sensor is bad?

If you are suspecting that your garage door sensor has gone bad, first make sure that nothing is blocking the sensor path. If there is no object obstructing the path, you should:

  • Confirm that your sensor is connected to the power supply
  • Clean your sensor lenses
  • Dry off wet sensors
  • Make sure that both sensors are aligned with each other
If none of these tips work, give us a call.

Are garage door battery backup systems worth it?

Overhead Door Company of Fort Wayne's garage door opener battery back-up is compatible with multiple openers and will run up to 50 cycles in 24 hours after the initial power outage. These systems are really convenient, especially in areas where storms can be severe.

What types of garage doors do you offer?

Our team offers a variety of different garage doors, including:

What is a garage door tune-up?

Not necessarily a full replacement, a garage door tune-up entails inspection and any necessary minor repairs. It can be a great way to make sure your door is in working condition. We offer a thorough 18-point inspection, which includes:

  • Inspecting the springs, cables, hardware and opener
  • Making necessary adjustments
  • Lubricating all appropriate parts

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