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What to Do When Garage Door Springs Break

Every automatic garage door features either torsion or extension springs. Their job is to make lifting and lowering the 150- to 300-pound garage door easier. Springs usually last for many years, but eventually, all that opening and closing takes its toll, and the metal springs fail. Here’s what to do when you’re faced with broken garage door springs.

Diagnose the Problem

You probably have a broken garage door spring on your hands if you notice any of these signs:

  • You hear a loud “bang”: If you’re at home when the spring breaks, you’ll hear what sounds like a gunshot coming from the garage. Torsion springs are always under tension, and when they break, the noise you hear is from the coils snapping back.
  • The garage door goes up six inches and then stops: This is a safety mechanism that prevents damage to your garage door or opener when a spring breaks.
  • The garage door lifts very slowly: An opener with a DC motor may operate at a slow speed because of how much heavier the door is when a spring is broken.
  • The garage door is very heavy: If you pull the emergency release rope because the door isn’t operating properly, you know a broken spring is the cause if the door is impossibly heavy to lift by yourself.
  • You can see the broken spring: If you have torsion springs, look above the garage door. You’ll see a two-inch gap somewhere along one (or both) of the broken springs. If you have extension springs, look on the sides of the garage door. You’ll see the broken spring laying on the floor and the safety cable hanging down.

Use Extreme Caution When Lifting a Garage Door with a Broken Spring

Many people discover a broken spring when they attempt to open the garage door on their way to work. Of course, a broken spring prevents the door from lifting, so you might be desperate to open the garage manually in order to leave.

If only one garage door spring breaks, which is the most common scenario, the good spring makes it easier to get the door open. If you decide to attempt this, recruit two able-bodied people to lift the door so you can pull your car out. This is a hazardous procedure, and we only recommend it if you absolutely must drive somewhere, such as if a family member is having a medical emergency.

If both springs break, the garage door is nothing but dead weight. Lifting and securing the door open could be extremely dangerous. If the door slips and falls, the full brunt of it will come crashing down. Therefore, we don’t recommend attempting to lift a garage door with two broken springs.

Call a Professional to Repair Broken Garage Door Springs

We highly recommend leaving garage door spring repair to a professional. If you don’t have knowledge and experience with this type of repair, you could put yourself in potentially life-threatening danger. Many steps are involved in repairing a garage door spring, and every step must be completed in the proper order. It’s also vital to install an accurately sized replacement spring, or the garage door won’t operate safely.

Contact Overhead Door Company of Fort Wayne for Garage Door Repair

For a fast, reliable garage door service with results that last, trust Overhead Door Company of Fort Wayne to fix your broken garage door springs. Our fully trained, highly experienced technicians are available by appointment or 24/7 for emergency repair services.

The next time you need us, please contact us online or call (260) 205-8509!

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OUR REVIEWS

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Overhead Door provided timely, affordable, and excellent customer service for the replacement of two torsion springs on the same day I initiated the repair call. To make matters even better, they applied a 10% senior citizen’s discount to my ... Dan H.
The 2 young men that came out to repair our garage door were very nice and professional. The repair didn’t take long at all, maybe 30 minutes. The price of the repair was definitely reasonable too! We will definitely ... Wanita S.
My garage door came off the track on Sunday morning. I called Overhead Door and Raymond came out within 30 minutes and had my door up and running in no time. He did a fantastic job and his knowledge ... Robin W.
I am very pleased with Overhead Doors. Everyone was very polite and professional. I will recommend this company to anyone looking for a new garage door or opener along with service. Julia D.
I ordered a new door through overhead door. They are reasonably priced and the door came in a reasonable time frame. Tim and Blake who installed my door were excellent and very professional. Couldn’t give them enough praise. MacKenzie J.
Great place. They replaced my entire garage door opener, I mean the entire assembly, within a few days of me calling, and they did it for a fantastic price. Our tech was really good to us and looked out ... Tater G.
I called Overhead Door to come out and repair our garage door and from the time I talked to the person answering the phone, to the Technician that came out to repair our door they were so helpful and ... Jason H.
Took care of our garage door and made sure that everything was covered under warranty. Very professional did a great job. Highly recommend! Solitaire H.
Awesome garage door opener from an A+ company. Our service guy was fast, friendly and knowledgeable. He installed our opener and synced up all openers with both existing garage doors and the new garage door. Would highly recommend. Ann S.
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